booking

I had a guest who had booked us through VRBO a few years ago, had a great time, left a great review. They then rebooked the same way 5 years later. It dinged my ego :confused: . I worried if they didn't trust us. Turns out they didn't realize they could have booked directly, or so they said. If...

Channel management might be the single biggest confusing and misunderstood topic I come across. Here are a number of the falsehoods I hear often: “A PMS is not a channel manager” “Channel Manager integration is superior to a PMS integration” “You only need one Channel Manager to be successful”...