vacation

Disclaimer: I am directly swiping this from @StaySavvy of https://www.savvytravels.co/ who (as far as I know) invented the phrase and explained it on our Accelerator call last night. A walk-through is a protocol typically performed before (and sometimes after) a guest checks-in in which a...

Chances are, you aren't getting enough distance from your business. The upside to being in the trenches is the personal payoff (the 5-star review, sense of purpose, an especially great paycheck). The risk is fatigue. Fatigue + control freaks = a dangerously unstable operation. ESPECIALLY...