New posts

Last week marked the end of our third round of Keystone Retreats, which are small-group learning experiences for short term rental professionals (new but still ugly website here) and I’d like to share one of my favorite takeaways. "No Matter What Happens, You Can Always Pick Up And Move To France" We hosted this particular retreat at Spring Lakes Ranch which used to be a drug rehab facility. When they learned...

I have been deep in Ai reading for the last few months. The unknowns are overwhelmingly agreed (few could have fathomed what big disruptions like the steam engine or the internet would bring). It's the speed of the onset of these unknowns that's most radical. Other disruptions took place slowly and steadily by comparison. This morning I read about a professor's Ai detector falsely accusing a student of cheating...

Setting and meeting a guest's expectations is an essential factor in any hospitality marketing campaign. After all, if you don't set and meet expectations (no matter how spiffy your direct booking funnel) there's no repeat or referral stays. And I don't think I've ever come across a question that sets the tone for the booking and stay process quite as well as the following: "What's the purpose of your visit?"...

Season 2 of The Vacation Rental Show is presented by Booking.com. Click here to go Behind the Booking with Matt and learn more about listing your property, or to see other episodes: http://book.i.ng/6003TE4wX This episode of The Vacation Rental Show with Matt Landau explores Bali through the eyes of local vacation rental professional Mailie Green of Global Villas, LTD. In this episode, Matt ventures to...

This week Matt and Jed Stevens of Koloa Kai detail a six-step program for building a sustainable and profitable vacation rental business and soft-launch the VRMB Accelerator Program. [UPDATE] Official Accelerator Program Sign-Up Page For more information, send a direct message to @Jed This episode is brought to you by Point Central, the leaders in smart home automation, and Breezeway, the best-in-class property...