culture

My friend Molly is on vacation in India and shared with me how hospitable everyone is: how strangers were so generous and welcoming with food; how everyone refers to her as Miss and Madame; how she felt like royalty and soon discovered the Sanskrit phrase: Atithi Devo Bhava which translates as...

Reviews (whether entered online or handwritten) are important in our industry because they provide validation (feedback loops that make sure you're on the right path) and purpose (that what you are doing really matters). @Todd's thread a while back about how to make a housekeeper cry and @Rocio...