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So, I’ll preface this with the comment that it’s a long post, but hopefully one that is valuable to this community. I try to be detailed enough that someone reading understands the principles of what I am saying, and then can agree or disagree, vs just giving some bullet points on what I think...

I had a guest who had booked us through VRBO a few years ago, had a great time, left a great review. They then rebooked the same way 5 years later. It dinged my ego :confused: . I worried if they didn't trust us. Turns out they didn't realize they could have booked directly, or so they said. If...

I stumbled into vacation rentals a few years ago and had no idea what I was doing. Yet, the transition wasn't too tricky coming from a hospitality background. What was difficult was the transition from amateur to professional. My business partner and I got started with one owned property in...

Channel management might be the single biggest confusing and misunderstood topic I come across. Here are a number of the falsehoods I hear often: “A PMS is not a channel manager” “Channel Manager integration is superior to a PMS integration” “You only need one Channel Manager to be successful”...

This thread is for the general discussion of the Article Contrarian Perspective: Is there a VR Industry Bubble?. If you're a vacation rental nerd like me, you probably follow every media site, blog (like VRMB!), Facebook group, etc. just to glean what you can about our ever-changing industry...

The vacation rental (VR) industry is undergoing a renaissance as the COVID-19 pandemic transitions out of its position of global dominance. Our industry has received an enormous amount of press in the past few years—some good and some bad—all of it culminating in increased awareness of what our...

This guest post is by Inner Circle leader James Olin, CEO of C2G Advisors LLC, who has been involved in M&A activities in vacation rental industry since 1992. He is the only person to be CEO of both the nation’s largest privately owned vacation rental company (Abbott Resorts), and largest public...

The short term rental industry has exploded over the past decade. This post examines the deep shifts in real estate, technology, and labor that have forged a new definition of "mixed-use" and opens the discussion with insight into the direction it’s heading next. Part 1. The Death of Retail...

This post is designed to inspire Property Managers everywhere to run best-in-class, functional and profitable businesses, while staying healthy, happy, and free. And we think it's more salient today than ever before. The biggest lessons from 3 years of explosive growth. “What series of really...

Most owners and managers respond to the same inquiries and questions frequently. And the more advanced folks use automation such as canned messages and auto-responders. But very rarely do we realize that not all guests are equal, and that responding in the same way to everyone is actually...

No matter how much we plan, prepare, maintain, improve, innovate or do, we can’t control everything. Construction noise, power outages, severe weather, medical emergencies, road closures, and land crab migrations through the shower can spoil our guests’ vacations—yet are beyond our control. As...

This post by Nancy McAleer of AMI Home Rental is for anyone thinking about starting a listing site. Nancy is also the Co-Founder of Florida Rental By Owners an online vacation rental listing website, designed to allow owners and managers full control advertising of their properties without the...