relationships

  1. Matt Landau

    A Call To Strengthen Teams in 2024

    I wanted to start a discussion on this topic because teams are the piece of the puzzle that make everything tick ... however due to a convergence of forces, teams are distanced physically and subtly/mentally in new ways (most enabled by tech). If our business' health is directly correlated to...
  2. Matt Landau

    How To Utilize Inside Jokes To Form Relationships (And Repeat/Referral Bookings)

    IDEA An inside joke is humor that requires information only available to a group. It can be as small as a joke between you and your guest. And when pulled off, it forms a connection that deepens the relationship: making you more than just another place to stay, but a true insider friend...
Back
Top