The following discussions are part of our VRMB Community. If you're not a member become a member and log in to engage with the material. Characterized by lots of slower, more nuanced topics that aren't being discussed elsewhere.
+ How to convert guest satisfaction surveys to reviews? A new company offering "Advanced Guest Review Solutions for the Modern Vacation Rental Industry" As well as Christophe's company which automatically consolidates your reviews from different listing sites. Full Discussion
+ Renata is looking for a Reservation Management System that owners in her Condo Complex can use to notify the front check in desk of who will be arriving in our properties. She has about 180 units and need the ability to sync calendars.
+ Jules and Ruth are considering a website development company that comes highly recommended by our esteemed Mark Bastin. Mark is in full community recovery mode since the hurricane in Asheville. The web development company is based in Asheville too. So take note if you're reaching out for demos.
+ Borja is considering suing Airbnb after getting hacked. As Dan points out, if you've ever been stuck in a scripted customer service rabbit hole, for that amount of money on the line, legal seems like the only way.
+ And one of our longest-standing members Henna had Airbnb side with the guest, offer zero assistance, then a full refund and just shutting Henna out of the equation with regards to a service animal refund. Read this very important thread to be aware (and consider Rob's idea with PR/press).
The above discussions are just a taste of what's happening in our VRMB Community. If you're already a member, dive in and share your thoughts. If not, become a member to join these conversations and many more. Our community is known for its thoughtful, in-depth discussions on topics you won't find anywhere else in the vacation rental world.
+ How to convert guest satisfaction surveys to reviews? A new company offering "Advanced Guest Review Solutions for the Modern Vacation Rental Industry" As well as Christophe's company which automatically consolidates your reviews from different listing sites. Full Discussion
+ Renata is looking for a Reservation Management System that owners in her Condo Complex can use to notify the front check in desk of who will be arriving in our properties. She has about 180 units and need the ability to sync calendars.
+ Jules and Ruth are considering a website development company that comes highly recommended by our esteemed Mark Bastin. Mark is in full community recovery mode since the hurricane in Asheville. The web development company is based in Asheville too. So take note if you're reaching out for demos.
+ Borja is considering suing Airbnb after getting hacked. As Dan points out, if you've ever been stuck in a scripted customer service rabbit hole, for that amount of money on the line, legal seems like the only way.
+ And one of our longest-standing members Henna had Airbnb side with the guest, offer zero assistance, then a full refund and just shutting Henna out of the equation with regards to a service animal refund. Read this very important thread to be aware (and consider Rob's idea with PR/press).
The above discussions are just a taste of what's happening in our VRMB Community. If you're already a member, dive in and share your thoughts. If not, become a member to join these conversations and many more. Our community is known for its thoughtful, in-depth discussions on topics you won't find anywhere else in the vacation rental world.