CEOs like Julie aren't unlike customer service wizards you discover at a hair salon, or operations virtuosos that you lure away from a restaurant in that she represents a new perspective from outside the box that truly represents the ‘adjacent possible’ - a kind of shadow future hovering on the edges of the present state of our industry, a map all the ways in which our vacation rental businesses can reinvent themselves.
So keep your eyes open for people like this. Their fresh energy and perspective may help you break through.
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