VRMB Team

Shifting Why, Suing Airbnb, 100% Minnesota-Sourced Gifts, Converting Surveys to Reviews

The following discussions are part of our private Membership community. You will need to become a member and log in to engage with the material. Plenty of topics that aren't being discussed elsewhere.

+ Heather shares a meaningful shift in her WHY: it's not the guest experience and hospitality element that seems to drive a lot of homerunners, but a different kind of relationship love.

+ Borja is considering suing Airbnb after getting hacked. As Dan points out, if you've ever been stuck in a scripted customer service rabbit hole, for that amount of money on the line, legal seems like the only way.

+ David is offering a nice packaged "gift" that is 100% Minnesota sourced. "We have a closet with a bunch pre made and then we write a handwritten welcome note."

+ Ruth is working curiously on a process to convert guest satisfaction survey to reviews. As well as Christophe's company which automatically consolidates your reviews from different listing sites. Full Discussion

These discussions are just a taste of the vibrant conversations happening in our private Membership community. To dive deeper into these topics and join the dialogue, you'll need to become a member and log in. Our community is where the real magic happens, with insights you won't find anywhere else.
 

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The Vacation Rental Show

"The Vacation Rental Show," hosted by Matt Landau, is the first travel show to amplify the magic of professional vacation rental experiences.

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