VRMB Team

Shifting Why, Suing Airbnb, 100% Minnesota-Sourced Gifts, Converting Surveys to Reviews

The following discussions are part of our private Membership community. You will need to become a member and log in to engage with the material. Plenty of topics that aren't being discussed elsewhere.

+ Heather shares a meaningful shift in her WHY: it's not the guest experience and hospitality element that seems to drive a lot of homerunners, but a different kind of relationship love.

+ Borja is considering suing Airbnb after getting hacked. As Dan points out, if you've ever been stuck in a scripted customer service rabbit hole, for that amount of money on the line, legal seems like the only way.

+ David is offering a nice packaged "gift" that is 100% Minnesota sourced. "We have a closet with a bunch pre made and then we write a handwritten welcome note."

+ Ruth is working curiously on a process to convert guest satisfaction survey to reviews. As well as Christophe's company which automatically consolidates your reviews from different listing sites. Full Discussion

These discussions are just a taste of the vibrant conversations happening in our private Membership community. To dive deeper into these topics and join the dialogue, you'll need to become a member and log in. Our community is where the real magic happens, with insights you won't find anywhere else.
 

About the author

Joined
Last seen

The Vacation Rental Show

"The Vacation Rental Show," hosted by Matt Landau, is the first travel show to amplify the magic of professional vacation rental experiences.

Watch on YouTube Now

Thread statistics

Created
VRMB Team,
Replies
0
Views
156
Back
Top