A robust all-in-one PMS solution doesn't really exist for smaller operators. But new tools are popping up with some innovative alternatives. This is an excerpt from VRMB's 2023 Trends Report: The Roadmap.
For years I’ve referred to those who don’t view STR hospitality as a business (but rather a hobby or side gig) as “Lifestylists.” Lifestylists typically hold down separate jobs, rent for the cashflow, and use solely listing sites in terms of technology partners. But a generation of Lifestylists have gotten expontentially more sophisticated: diversifying their marketing, building lifestyle brands, spinning off new business models (such as small portfolios of self-owned properties) and most importantly using technology solutions that have been designed exclusively for them (as opposed to software designed for the conventional world of property managers).
“Users see the other systems with lots of features that they don't see the value in and are turned away by how robust they are,” says Matthew Demetrio at Hospitable. “That's really the number 1 thing we hear is that it's simple.”
Hospitable is a good example of a trend I call “PMS-lite” — these software companies don’t look like traditional property management software (PMS) companies, because they aren’t built for traditional property managers. Instead, they are built for a new wave of Lifestylists who prioritize different things.
Jetstream is another kind of new PMS solution that offers familiar functionality (to that of a conventional PMS) but also actual human services. CEO Emmanuel Lavoie explains: “We handle both the PMS core technology as well as the complexities of operating the software, integrating with other systems, providing 24/7 Guest Communications and Listing content creation and management. By outsourcing both the technology and a portion of the day-to-day operations, our customers can focus on the things that really matter to them, namely growing their portfolio and delivering exquisite onsite hospitality."
I've suggested these tools more and more recently and observed a number of members in this community who could benefit from a demo.
For years I’ve referred to those who don’t view STR hospitality as a business (but rather a hobby or side gig) as “Lifestylists.” Lifestylists typically hold down separate jobs, rent for the cashflow, and use solely listing sites in terms of technology partners. But a generation of Lifestylists have gotten expontentially more sophisticated: diversifying their marketing, building lifestyle brands, spinning off new business models (such as small portfolios of self-owned properties) and most importantly using technology solutions that have been designed exclusively for them (as opposed to software designed for the conventional world of property managers).
“Users see the other systems with lots of features that they don't see the value in and are turned away by how robust they are,” says Matthew Demetrio at Hospitable. “That's really the number 1 thing we hear is that it's simple.”
Hospitable is a good example of a trend I call “PMS-lite” — these software companies don’t look like traditional property management software (PMS) companies, because they aren’t built for traditional property managers. Instead, they are built for a new wave of Lifestylists who prioritize different things.
Jetstream is another kind of new PMS solution that offers familiar functionality (to that of a conventional PMS) but also actual human services. CEO Emmanuel Lavoie explains: “We handle both the PMS core technology as well as the complexities of operating the software, integrating with other systems, providing 24/7 Guest Communications and Listing content creation and management. By outsourcing both the technology and a portion of the day-to-day operations, our customers can focus on the things that really matter to them, namely growing their portfolio and delivering exquisite onsite hospitality."
I've suggested these tools more and more recently and observed a number of members in this community who could benefit from a demo.
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