Looking for new ideas? Tap into VRMB's massive database of free content, including our multimedia archive. Our weekly discussions on guest experience and growth are designed to inspire and delight.
Most owners and managers respond to the same inquiries and questions frequently. And the more advanced folks use automation such as canned messages and auto-responders. But very rarely do we realize that not all guests are equal, and that responding in the same way to...
Nancy
  • Anna Maria Island Rentals
This post by Nancy McAleer of AMI Home Rental is for anyone thinking about starting a listing site. Nancy is also the Co-Founder of Florida Rental By Owners an online vacation rental listing website, designed to allow owners and managers full control advertising of their...
Happy 2023, listeners! This week we're letting Matt Landau's Unlocked podcast takeover our channel and share an interivew with Matt Durrette of Cozi Vacation Rentals. Matt is emblematic of the kind of Homerunner that the Unlocked podcast loves talking to, but he's also been thrown into one of the fastest moving advocacy situations in the country and we think his takeaaways will be invaluable to the How to Save...
MeganM
  • Owner & Hostess
The short term rental industry has exploded over the past decade. This post examines the deep shifts in real estate, technology, and labor that have forged a new definition of "mixed-use" and opens the discussion with insight into the direction it’s heading next. Part 1. The...
Will Franco
  • Efficiency Manager, VRMB
VRMB in collaboration with the VRMB faculty unearthed nine fundamental principles beneath the surface of the most successful vacation rental businesses over time, and throughout the world. These nine principles build a force field around your business. You can download the...
This guest post is by Inner Circle leader James Olin, CEO of C2G Advisors LLC, who has been involved in M&A activities in vacation rental industry since 1992. He is the only person to be CEO of both the nation’s largest privately owned vacation rental company (Abbott...
AndyM
I was asked to share my Kitchen Guide for VR Property Owners in another group on FB so thought I would share for our community also here. I curated this guide to stocking a vacation rental kitchen from Guest feedback over the years. We're located in the mid-Atlantic at the...
Thought this might be useful for other property managers to get ideas on how to present property results.
In my endless pursuit for limited edition (full workshop here if you haven't watched it) I am starting to assemble chunks of a "how to" process that we can say to new STR operators "here's a good start." But seeing as though Limited Edition is so personal and unique and IRREPLICABLE lol the process of creating universal rules is difficult! Inspired by @CJ who pointed out to me recently the operational...
This post is designed to inspire Property Managers everywhere to run best-in-class, functional and profitable businesses, while staying healthy, happy, and free. And we think it's more salient today than ever before. The biggest lessons from 3 years of explosive growth...
In this episode, we take a look at big leaps, both personal and professional with @alexhusner -- as the newly appointed Chief Marketing Officer at Casago and co-host of the popular podcast, "Alex and Annie," Alex's personal brand has flourished alongside her success in the industry. Join us as we gain insight into her journey and strategies for achieving your own professional aspirations. This episode is brought...
This book is designed to help you through all the stages of vacation rental ownership, from buying the right property, to setting up your property for rental then the process of managing your vacation rental to achieve success. Technology is moving at such a fast pace that...
Vacation rental gap nights don’t need to be money losers. With the right tactics and toolkit, you can turn “the gap” between bookings into a revenue generator by mastering the art of extending guest stays. And you won’t need to drain your time and resources to do it...
Will Franco
  • Efficiency Manager, VRMB
Master the instrument, master the music, then forget all that shit and play." —Charlie Parker N.B. This manual was created for sales professionals, not vacation rental owners and property managers. How do you leverage video if you don’t know the rules? For that matter how...
A PDF document containing all the transcribed episodes of this industry-first podcast.
The vacation rental (VR) industry is undergoing a renaissance as the COVID-19 pandemic transitions out of its position of global dominance. Our industry has received an enormous amount of press in the past few years—some good and some bad—all of it culminating in increased awareness of what our industry offers. The term “renaissance” is used deliberately here. Some refer to our industry as “new” or “young,” but...
FAQ: Click the orange button in the top right corner to download the workbook. After researching the most successful advocacy groups throughout the USA, we have settled on 8 factors that determine the advocacy strength of any given destination. You're either strong and prepared, or weak and vulnerable to unfair regulation. Instructions: Download this resource, answer these difficult questions as honestly as...
Will Franco
  • Efficiency Manager, VRMB
In this episode we dive into the world of advocacy technology and how it’s being used to prevent bans and improve regulations. Our guest is Nils Erik Mattisson, the CEO and co-founder of Minut, a company that specializes in noise monitoring devices. Nils shares his insights...
In this episode, we're thrilled to have Vina Rathbone-Falvey, a market research expert, joining us. Throughout the season, we've been exploring ways to quantify the challenging questions surrounding public sentiment and community feelings towards vacation rental regulations for our scorecard. Vina guides us through the power of market research and polling in understanding and navigating these complex issues...
In this special episode, Christina Thoreson takes us through the complicated reality of selling a business she'd built from the ground up to a big industry name. Wondering if you might sell one day or what happens in the aftermath? Or just contemplating big changes in life? This episode is for you. This is also the final episode of the Unlocked Podcast in its current form. We expect you'll hear from Matt...
Will Franco
  • Efficiency Manager, VRMB
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Most great stories have contrasts: people/characters, opinions, places, emotions, really anything that is different from something else in juxtaposition or close association. Contrasts move the story along, add flavor, and yes! When you use contrasts, people are doubly likely to resonate with your story! Stories without contrasts lack texture and feel just kinda beige. When you're in the process of formulating...

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