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- Founder, VRMB
Our industry talks a lot these days about a departing generation of wisdom. About the operators exiting their businesses and taking all of their knowledge with them. But what you don't hear about is the new minds, the new leaders who will carry the torch and @Amanda.Hoffmann is definately a new leader on the rise. She's building a finance division from scratch at Highgate and she's forging a new path at the...
- Founder, VRMB
Sarah Nie is based in Asheville, North Carolina. And after she began her property management business, she began to be approached by owners all over Asheville. But this kind of growth came with a caveat: the city’s short term rental rules which were fluctuating and restricting business left and right.
What Sarah shares with us, now years after this journey begun, is the big lesson she learned: the lesson for...
In this episode Dana and Matt discuss our progress so far this season and talk about what the scorecard really means.
Matt shares audience questions on how the scorecard will be used, we dive into some lessons from the first three episodes and talk about what is to come as we look ahead to bill creation, lawsuits, measuring public sentiment and how to keep score.
This season is made possible by Minut and...
- Founder, VRMB
Teena Kulakowski is a former chemist who now runs the successful Four Seasons Lodge in New Hampshire. Her experiments have taken her from newspaper advertising to chainsaw artists to building her own website. Along the way we’ll find out that the “secret ingredient” to her vacation rental’s success is a high dose of good ol’ fashioned personality. You’ll leave here learning the value of knowing your audience, why...
- Founder, VRMB
Danna Kittell is the founder of Starfish Luxury Rentals on the coast of Oregon. Her enthusiasm and positivity for the industry is eclipsed only by her hard work.
After doing some rehab to her family's vacation home, she and her husband Jeff realized the potential of having a renovation aspect to their management services: upgrading a diamond in the rough has now become Starfish's secret weapon.
It's not a...
- Founder, VRMB
Most great stories have contrasts: people/characters, opinions, places, emotions, really anything that is different from something else in juxtaposition or close association. Contrasts move the story along, add flavor, and yes! When you use contrasts, people are doubly likely to resonate with your story!
Stories without contrasts lack texture and feel just kinda beige.
When you're in the process of formulating...
- Founder, VRMB
Lot’s of people dream of unplugging from “the grind” and escaping to some far off exotic island paradise. Karla Gustafson, owner of Tropical Blessings, did just that. Frustrated with life as an English teacher in Dallas, Karla escaped to the Caribbean island of St. John where she became a “Moko Jumbie”, and then eventually found herself owning a vacation rental property with zero experience. In this episode...
- Founder, VRMB
Ralph and his wife Karen, like many people, fell in love with Paris. However, instead of doing what most people would of done, they began buying property in Paris & Nice. Since then, they have been successfully operating a vacation rental business remotely. In this episode we learn how Ralph and Karen have created a remotely operated business process, and how they’ve overcome the tragedies brought on upon by...
- Founder, VRMB
After an action packed VRMA week, I got the chance to sit down with Terry Whyte and talk about the conference as well as software and I wanted to share our conversation while VRMA is fresh in everyone’s minds.
Please note that the 4th Season of Point Central sponsored Unlocked launches next Wednesday the 23rd of October!
Links mentioned in this episode:
www.vrma.org
www.vrmb.com/keystone-awards/
- Founder, VRMB
In this episode we talk with Davide Proserpio, an Assistant Professor of Marketing at University of Southern California Marshall School of Business. David studies problems related to digital markets and has spent years analyzing the sharing economy.
It all started with a research paper showing a positive correlation between Airbnb and housing rent and prices: a paper that was used by plenty of anti-STR...
- Founder, VRMB
Mailie Green manages three vacation rental villas in Bali from her home in South Africa. And like any manager, she is constantly on the lookout for ways to boost occupancy in the low season: she is always open to ideas that result in a win for everyone involved.
This particular technique started with a skeptical email...but it has turned into one of her regular booking channels, while simultaneously benefiting...
- Founder, VRMB
Mike Harrington was the de-facto head of VRMA up until a few hours after our conversation. He’s also the President of Topsail Realty in North Carolina which was hit by a nasty hurricane in September.
Almost 75% of Mike’s properties had damage so this was a pivotal learning experience for him and his team. Mike’s big saving grace was trip insurance.
If you’re the kind of person who thinks a natural disaster...
- Founder, VRMB
CJ Stam is a vacation rental legend to many who know him. He has built Southern Comfort Cabin Rentals into one of the best cabins getaway fleets in the American South, and now he is focusing on new purpose-built cabins for his vacation rental fleet.
I was road tripping recently and decided to stop and do an in-depth podcast with CJ. In-depth podcasting with CJ may or may not involve real estate site visits...
- Founder, VRMB
In the first episode of Season 3, Dana sets off on a journey with Matt Landau and Jamie Lane to find the questions that will define our advocacy scorecard and shape our advocacy efforts moving forward. From housing data to OTA scraping to quantifying the unquanitifiable...we go deep with one of the best data minds in the business.
This season is made possible by Minut and TrackHS as well as our thought...
- Founder, VRMB
Durk Johnson is a housekeeping guru. He’s the director of the Vacation Rental Housekeeping Professionals (VRHP) but he’s also the consummate systems thinker: Durk is always looking for a way to systematize or temptatify or create a framework that can be followed and scaled: it could be argued that Durk's ability to do this has the potential to unlock the vacation rental industry as a whole.
This interview...
- Founder, VRMB
Today's episode features Barry Shimelfarb, who is a short-term rental operator, an executive coach to tech leaders in Silicon Valley, and a father of two.
In this episode, Barry opens up about one of the most difficult times in his life and how this has shaped his guest philosophy, the way he manages his businesses, and the way he tries to make the best use of every single day.
In addition, Barry shares how he...
- Founder, VRMB
This episode is about the non-host, non-manager professionals that are critical to the pursuit of fair regulation for our industry.
We're talking about lobbyists and government affairs folks, here.
You've probably heard about lobbyists in national politics, and most likely it wasn't always in a positive light. It turns out, though, that the most effective way of engaging all stakeholders and crafting...
- Founder, VRMB
Welcome to Season 9 of the Unlocked Podcast! Lukas Krause is part of a new generation of industry professionals bringing superpowers from other industries into our own. He’s running a large company in the space but focusing on small hospitality details. In this episode Matt and Lukas dive into the good, the bad and the ugly of our current high paced acquisitions cycle and talk about what it means to be a...
Our quest to quantify vacation rental advocacy health continues in Episode 2 with Linda Curry of Arizonans for Responsible Tourism!
Arizona is as good of an environment for short term rentals right now as any we've seen in the United States. (Though, as Matt cautions, we shouldn't assume the score of a destination before really digging into our research.) If we can pinpoint what is working in Arizona, we'll...
- Founder, VRMB
Eric Bay is a connector. He’s the kind of guy that every neighborhood would be lucky to have: he shoots straight, he respects opposing viewpoints, and he’s willing to work hard for the community. Pretty much a model small business advocate.
He’s also the President of the Alliance for Neighborhood Prosperity, which, based in New Orleans, is one of the most influential short-term rental advocacy groups in the...
- Efficiency Manager, VRMB
In this episode we dive into the world of advocacy technology and how it’s being used to prevent bans and improve regulations. Our guest is Nils Erik Mattisson, the CEO and co-founder of Minut, a company that specializes in noise monitoring devices. Nils shares his insights...
- Founder, VRMB
Corey Jones is the creator of Lucky Savannah, which in my humble opinion is one of the most impressive boutique vacation rental companies in the world. Corey got started in short term rentals, like many people, by complete accident. A visiting French student was secretly renting out historic Savannah property, and when she disappeared, she left him a note: you should continue renting this property on VRBO...
- Founder, VRMB
Amy Hinote is an industry legend and I finally managed to get her on a podcast prior to VRMA international in New Orleans, the first city she got drunk in as a teenager.
Amy rolled in with an entourage of vacation rental luminaries including Steve Milo, Simon Lehmann, and Heather Bayer, so the peanut gallery was intimidating...but that would not stop us.
In this interview, we learn the history of VRMIntel...
- Founder, VRMB
Our scheduled epsiode for this week was interupted due to uncertainty around Hurricane Ian. Everyone involved with the show is fine and we'll be back next week with regularly scheduled programming, but for now we're going to archives and resharing Episode 19 with you, where Mike Harrington gives us a big business takeaway from Hurricane Florence in 2018. These are lessons we all need to be mindful of in the...
I was asked to share my Kitchen Guide for VR Property Owners in another group on FB so thought I would share for our community also here.
I curated this guide to stocking a vacation rental kitchen from Guest feedback over the years. We're located in the mid-Atlantic at the...
- Founder, VRMB
Sarah Bradford of Winter Park Lodging & Steamboat Lodging Company not only grew to 160 highly-respected properties from just a handful, she also has her own vacation rental-themed podcast and strong opinions about Norwegian-inspired design.
I had a chance to sit down with Sarah at the Streamline Summit in Scottsdale, Arizona. Sarah is a regular on the conference circuit and has developed a 360-degree...
- Founder, VRMB
Alex Barba was the General Manager at BCN Apartments when we recorded this conversation -- it's a boutique vacation rental fleet in Barcelona, Spain. And while he's not there anymore, the way he helped change my perspective on start-ups, acquisitions, and problem solving in our young vacation rental industry still whispers at me regularly.
It's a creative solution for any property manager not satisfied with...
- Founder, VRMB
Jeff Brown of Loma Homes is innvotating in a unique space within the vacation rental industry. In this episode we explore his themed home business, the tech used to power it, the bumps along the way and the money he uses to grow the business.
Loma Homes
TaskRabbit
Pricelab
Stayfi
Annversary Inn
This episode is brought you by PointCentral, the leaders in smart home automation, and Breezeway, the best in class...
- Founder, VRMB
Jan Stevens’s journey in the vacation rental industry began when she inherited an old family fishing shack that they bought for $1,200 in the 50’s. Realizing she could leverage her talents as a professional interior designer, she turned the home into a vacation rental. As peers began to take notice of her business, they began asking her if she can manage their properties too. Jan shares her experiences growing...
- Founder, VRMB
It's not often I meet a mastermind like Jeanne Dailey, she's the Founder and CEO of Newman-Dailey Resort Properties in Destin, Florida.
Like many vacation rental professionals, Jeanne is keen on the idea of diversification. But unlike many vacation rental professionals, Jeanne views this concept through an industry lens: having built several pillars in her business to avoid having all her eggs in the vacation...
Welcome to VRMB!
I’m Matt Landau, the founder of this forum. It was created in 2016 when a group of us wanted a safe space to discuss our growing STR businesses.
Today, you can join our community of 1,000+ creative, thoughtful, and generous members who believe in a better future.
Spotlight
Discover "Unlocked: The Intermission" - a captivating 6-part podcast series featuring the individuals who have shaped Matt Landau's horseradish in the past 6 months.